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Warranty, returns and delivery. Sample policies below; replace them with your own before launch.
Warranty
Sample: manufacturing defects are covered for the period shown on each product. Keep your order number and photos of the issue.
Returns
Sample: unused items in the original box can be returned within the period stated in your store policy.
Shipping
Sample: delivery in Riyadh and across Saudi Arabia. Delivery time and fees are shown at checkout.
Installation
Book a technician with your order or from the Installation page.
Warranty
- Send your order number and photos on WhatsApp or the contact form.
- We check the case and offer a repair, replacement part or replacement.
- Damage from incorrect installation or overload is not covered (sample).
Returns
- Contact us first with your order number.
- Items must be unused, complete and in the original packaging.
- Refunds go back to the original payment method (sample).
Shipping
- Riyadh and all regions of Saudi Arabia (sample).
- Fees and delivery time are calculated at checkout.
- Check the box on delivery and report any damage within 24 hours (sample).
FAQ
How do I know a mount fits my TV?
Check the screen size, VESA pattern and weight on the product page, or send us your TV model.
Can I track my order?
Yes, from My account or the tracking link in your order email.
Which payment methods do you accept?
The available methods are shown at checkout.
Do you sell to businesses?
Yes, contact us for quantity quotes.